refunds

manuals and tools

• Payment cleared and library access granted — no refund.
• You paid but the library has nothing to open — we refund; you were charged for a delivery we did not make.

farms

• Before the farm is active — we can refund on our side; you cannot cancel a paid farm yourself.
• Once the farm is active — no refund; the term has started. Not renewing is how it ends.

bench jobs

• Still queued — you or we can refund before work starts.
• Running or finished — no refund.

how money returns

Approved refunds go back to the original payment method. Access is removed when we start the refund, not when the bank finishes. Full terms are on /terms.